45-Day Returns:

EMCHI accepts returns on unused merchandise within 45 days of purchase from emchiproducts.com. Items marked final sale, or items that have been opened, damaged or tampered with cannot be returned.

EMCHI Wholesale Partners should access their account for specific return policy information.


Important Information:

Original shipping costs are non-refundable. For orders that are returned for store credit, EMCHI will provide a pre-paid shipping label at no charge. For returns processed to the original form of payment, a return label charge may apply and will be deducted from your total refund. Items will be inspected upon return and EMCHI reserves the right to cancel, modify, or change this policy at anytime. 

Note: emchiproducts.com cannot accept returns for orders placed through another website (including Amazon.com), retailer, wholesale location or temporary event. Please contact the merchant or begin your return through the original place of purchase. Returns will be handled by that seller, in accordance with their individual return policies.