We gladly accept returns within 60 days of purchase on all new, original, unopened and unused products.

Certain items however, may be ineligible for return and will be marked as Final Sale. These items cannot be returned nor refunded. In addition, any original shipping costs paid are non-refundable. The cost of return shipping will be the responsibility of the buyer and the original method of payment will be credited once the items have been returned. 

For health and safety concerns, we unfortunately are unable to accept returns for items that have been opened or used.

If you'd like to begin a new return, please contact our team: 

help@emchiproducts.com 

For Wholesale Partner Program Members:

Access your Wholesale Partner Program account to review return policy information, or contact your representative.