EMCHI is continuing to fulfill all online orders with minimal disruption. Please note there may be some delays due to carrier restrictions or impacted service and ask you allow a few additional business days for delivery.
Some expedited delivery options may be unavailable at this time.
Thank you for your patience and understanding.
EMCHI has decided to postpone all in-person events due to COVID-19, until further notice. We will continue to follow government guidelines and regulations, along with host guidelines and resume only when safe to do so.
Thank you for your patience and understanding during this time.
Shipping & Delivery
Standard Shipping is complimentary on all U.S. orders over $75.00 USD and on all International orders over $150.00 USD (before taxes & shipping).
Delivery speeds may vary based on carrier availability, customs and/or weather restrictions.
Most orders are shipped within 48 hours of the time they were placed, with the delivery times varying based on your selected shipping method. Standard Delivery typically takes 4-8 business days, while Expedited takes about 2-4 business days.
Orders to HI, AK, PR, Canada and Mexico may take longer.
Yes, EMCHI currently ships to the 50 U.S. States, Puerto Rico, as well as most destinations in Canada and Mexico. Customs or international restrictions may limit our ability to ship some or all products to certain regions.
International orders will be shipped duties unpaid and the client will be responsible for any taxes or duties levied by their country.
Locate the order tracking information in your confirmation email or text message, or by using the locator below:
In the event there was an issue with your delivery, please contact EMCHI Concierge: firstname.lastname@example.org
Keep away from children. Keep away from heat and open flames. Do not consume or inhale.
We recommend storing products in a cool, dark place, under 176F / 80C. Our Dip Powders can be stored for up to 12-months, or up to 3-months once opened; Liquids can be stored for up to 6-months unopened, or up to 3-months once opened.
In creating our line of dip powder, we wanted to develop a more sustainable and safe way to enjoy a gorgeous finish on your nails. Carefully developing each product, at EMCHI, our Dip Powders are designed to be safe to your natural nail beds, remain odor-free, and require no toxic UV-Light. Dip Powder manicures and pedicures, when properly applied, offer more durability and strength in comparison to traditional polishes, gels and acrylics; and can last for up to three weeks per application. At EMCHI, we put health & safety at the top of everything we do, remain transparent with our policies, practices and ingredients, and will continue to only offer the very best products.
Dip Powder: Polyethyl Methacrylate, Benzoyl Peroxide, Silica. Some colors may contain: Titanium Dioxide (CI 77891), Red 30 (CI 73360), Red 6 (CI 15850), Mica (CI 77019) and/or Ferric Ferrocyanide (CI 77510).
For Health & Ingredient information, or a copy of the MSDS for a specific product, please contact us at: email@example.com
Made in the USA: All of our Dip Powders are designed and created in the USA.
Cruelty-Free: None of our products are ever tested on animals, that's our promise to you.
Transparent Sourcing: At EMCHI, we carefully screen all of our suppliers and manufacturing partners and develop a strong relationship to ensure that only the highest quality products and ingredients are used.
California Proposition 65 (Prop 65) Warning
These products may contain chemical known to the State of California to cause birth defects and/or reproductive harm. Visit the Prop 65 Website.
EMCHI accepts returns on unused merchandise within 45 days of purchase. Items marked final sale, or items that have been opened, damaged or tampered with cannot be returned.
EMCHI Wholesale Partners should access their account for specific return policy information.
Yes, for orders that are returned and refunded to store credit, EMCHI offers Free Returns.
If you would prefer to receive your refund to the original form of payment, an $8.00 return label charge will be deducted from your total refund.
Send us a message with your order number and items you wish to return and we will be happy to assist with processing your return.
Note: Final Sale Items, or purchased made more than 45 days ago cannot he returned.
When you begin a new return, you will be able to select your desired refund method. Please allow 7 business days for your return to be processed once it has been delivered to our facility, and 1-2 statement cycles before a refund appears on your bank statement.
At this time, we do not offer price adjustments.
Items marked as Final Sale cannot be returned nor exchanged for any reason. Please ensure your satisfaction before ordering.
End of Year Sale: Enjoy up to 50% off select items. Priced as marked. Extra 10% off applies to orders with $100.00 USD or more in qualifying sale items in their cart, before taxes and shipping. Automatically applied at checkout to qualifying orders.
EMCHI Concierge is available to assist with placing your order or answering questions: firstname.lastname@example.org
We accept all major credit and debit cards within the Visa, MasterCard, Discover or American Express networks, PayPal, and EMCHI Gift Cards.
Depending on your delivery destination and tax regulations, we may collect sales taxes on your order. Applicable taxes will be reflected at checkout before you place your order.
For international orders, you may be responsible for any customs duties/charges assessed.
You may apply up to one discount code per order. Enter the provided code in the box during checkout. If you experience an error, the discount may no longer be valid, have already been used, or the order is ineligible to qualify for it.
Once you place your order we will begin to process it, therefore orders cannot be modified once placed. Contact an EMCHI Concierge if you would like to cancel your order.
We’d be happy to assist with product recommendation, questions, or order information:
Payments are processed using secure, PCI-Compliant 265-bit encryption technology. Review our Terms of Service for additional information.
At times, EMCHI may use or transit your information or data for the purposes of conducting business, fulfilling legal obligations, or complying with authorities.