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Shipping & Delivery

Enjoy free standard shipping on all U.S. orders $75+

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⚠︎ Coronavirus Update: EMCHI is continuing to fulfill all online orders with minimal disruption, some orders may incur a slight delay in shipment time.

 

United States
Please allow 1-2 business days processing time before your order ships.

  • FREE Shipping on All Orders $75+
  • Standard Delivery: Arrives in 5-7 business days
  • Expedited Delivery: Arrives in 2-4 business days
  • Allow an extra 2-3 business days transit time for orders shipping to AK, HI, or PR
  • Rates from $5.99 flat-rate.

Canada 
Please allow 1-2 business days processing time before your order ships.

  • FREE Shipping on All Orders $150+
  • Standard Delivery: Arrives in 6-12 business days
  • Expedited Delivery: Arrives in 4-5 business days
  • Rates from $9.99 flat-rate
  • Orders shipping to Canada are sent via International Mail, and will be Delivered Duty Unpaid (DDU)
  • You may be responsible for additional customs duties, fees or taxes assessed

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    Delivery & Returns

    Shipping

    • United States: Free Standard Shipping on all orders $75+ USD. Allow 4-7 business days transit for Standard Delivery or 2-4 for Expedited. Rates start at $5.99 USD.
    • Canada: Free Standard Shipping on all orders over $150 CAD. Allow 6-10 business days transit for Standard Delivery. Rates start at $9.99 CAD. Orders are Delivery Duties Unpaid (DDU), and you may be responsible for additional import duties, taxes and fees beyond the quoted shipping rates at checkout.

    Returns

    • 45-Day Returns: EMCHI accepts unopened, unused, items in their original condition for return within 45-days of purchase, excluding final sale items or items marked non-returnable. Learn More
    • Black Friday Sale: Discounted items are considered Final Sale, including all items in our Pre-Black Friday/Early Black Friday Sale, Black Friday Event, and Cyber Monday Events. These items cannot be returned, refunded nor exchanged.

    How may we help you?

    Our Client Service Advisors are available to assist with product recommendations, ordering assistance or delivery support, 7 days/week:

    Client Services     Live Chat

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